TERMS OF SERVICE
Payment and Pricing: Describe how payment is processed and accepted, including acceptable payment methods, pricing, and any additional fees or charges.
Cancellation and Rescheduling: Outline your policies for cancelling or rescheduling appointments, including any fees or penalties that may apply.
Liability and Insurance: Specify the limits of liability for damage or loss to customers' vehicles, and describe any insurance coverage you have in place.
Satisfaction Guarantee: Explain your satisfaction guarantee policy, including what steps customers should take if they are not satisfied with the service they receive.
Use of Customer Information: Describe how you will use and protect customer information, including any data sharing policies or opt-out options.
Indemnification: Clarify that customers are responsible for any damage or loss caused by their own negligence or misuse of their vehicle, and that they will indemnify and hold the company harmless for any claims or damages related to such incidents.
Governing Law and Jurisdiction: Specify the applicable law and jurisdiction that will govern any disputes arising from the agreement between the customer and the company.
Amendments and Modifications: Explain how and when the terms and conditions may be amended or modified, and how customers will be notified of any changes.
By providing clear and detailed terms and conditions, you can ensure that both you and your customers understand the expectations and obligations of the service agreement. This can help prevent misunderstandings or disputes down the line and build trust with your customers.